My Order

1. How can I track my order?

Please check your email for the tracking number/link. 

2. How long does it take to receive my order? 

Order usually take 5-10 days (we ship out every order ourselves by hand. Thank you for your patience!)

3. What is your return/exchange policy?

We offer returns or exchanges for any orders within 30 days of order placement. Please email us at order@dthwshclo.com  for return/exchange label and instructions.

4. What should I do if I can't find my order?

Please double check that it has been marked as delivered or if anyone has taken it by accident. If you still can't find your order please reach out to order@dthwshclo.com, and we'll help you out.

If it has been 3 weeks and you still haven't received your order, please reach out to us at order@dthwshclo.com